Licensed Loan Officer Assistant
Job Description
Location: This is a full-time, in-office position based in Wilmington, NC.
I. JOB SUMMARY:
Under the direction of the Branch Manager, provides clerical and administrative support to the loan officer(s) and acts as a liaison between the loan officer, in-process customers and branch operations staff.
II. DUTIES AND RESPONSIBILITES:
- Assists loan officer(s) in managing pipeline in a timely and efficient manner, while obtaining working knowledge of company products as well as private and government insured mortgage guidelines.
- May schedule appointments with potential customers for the loan officer(s).
- Interacts and interfaces, in a support capacity, with all parties involved in each individual loan transaction from application to closing.
- May assist loan officer with potential home buyers by obtaining all necessary support documents. Assists in collecting additional documents and promptly communicating loan status to all interested parties. Obtains remaining or uncollected loan documentation after closing.
- Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages.
- Maintains a professional image and adheres to standards consistent with company policies and procedures.
- Other duties as assigned.
III. JOB REQUIREMENTS:
- High school diploma or equivalent.
- Must hold a valid mortgage origination license.
- One to two years of sales or mortgage banking experience in loan processing, preferred.
- Ability to interact with regional, and corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
- Excellent and effective communication skills, both verbal and written.
- An ability to quickly assess and process large amounts of information, and must be able to use designated technology.
- Must continue to expand knowledge of issues influencing the industry and the organization.
- Must be organized and detail-oriented and possess ability to prioritize work load based on loan volume.
- Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.
- Must be proficient in required origination technology and use of other office equipment.
- Must maintain confidentiality of borrower and/or company information.
- Must be willing to work overtime, as required.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the company.