Investor Reporting Analyst
Job Description
I. OVERVIEW:
Investor Reporting Analyst is responsible, under general supervision, for performing various accounting-related tasks in support of the department, such as, reporting, balancing, and remitting financial figures to investors, such as Fannie Mae, Freddie Mac, Ginnie Mae or private investors. They reconcile loan-level data, ensure compliance with investor and regulatory requirements, and resolve discrepancies in payment and account information. This role involves working with large volumes of loan data, collaborating with internal teams, and using specialized reporting systems. Accuracy, attention to detail, and knowledge of mortgage servicing practices are essential for this position.
II. EXPECTATIONS:
- Daily and monthly investor bank account reconciliations
- Research and resolve all variances in investor reporting applications
- Ensure all cash adjustments are researched and cleared by required deadlines
- Report all loan modifications to investors for both traditional loans and other modifications
- Resolve investor rejects
- Ensure monthly activity is completed timely and accurately, and that each accounting cycle cutoff is completed by the required deadline
- Verify funds owed and available for investor principal and interest remittances, and advance funds when necessary
- Respond to routine investor inquiries and audit, escalating if necessary
- Perform various system maintenances functions, general ledger transactions, and set up new bank accounts as required
- Analyze and report impact of reported data on borrowers, investors and the company
- Recover servicing advances to ensure minimal aging
- Reconcile actual activities against reported activities for in GSA investors such as GNMA, FNMA, FHLMC
- Research and gather reports and documentation requested for all State Exams, Financial Audits, QC Audits and Investor Audits
- Reconciling disbursement account and all outstanding checks
- Reconciling various clearing, P&I and T&I bank accounts
- Ensure DCA and various clearing bank account items are cleared according to regulatory standards by researching items and working with departments to resolve
- Other Duties, Knowledge, Abilities:
- Strong knowledge and proficiency with investor accounting principles and concepts, including debits and credits, cash flow requirements, bank reconciliations
- Work independently in a fast-paced, deadline-driven environment
- Highly organized with the ability to manage multiple priorities; strong sense of urgency and responsiveness
- Strong detail orientation and highly organized; follows through on all open issues
- Apply analytical skills and sound judgment to assess impact on borrowers, investors, and company
- Proven excellent reporting, letter preparation, group presentation and other related communications skills
- Sound judgment, ability to think critically
- Intermediate to advanced math and Excel skills
- Ability to use a 10-key by touch quickly and accurately
- Intermediate knowledge of Microsoft Word, Microsoft Excel and PDF/Adobe programs
- Proficiency in using and learning mortgage loan software
- Communicate and interpret complex information effectively in verbal and written forms
- Experience with FNMA Connect and SURF GNMA Portal, FHLMC Servicing System
- Familiarity with the GNMA, FNMA and FHLMC Reporting calendars
III. REQUIRED EXPERIENCE & KNOWLEDGE:
- Must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours) to communicate with employees, customers, managers and any other person or organization with whom interaction is required to accomplish work and company goals
- Must maintain courteous, professional and effective working relationships with employees at all levels of the organization, customers, vendors and/or any other representatives of external organizations
- Communicate information and state problems or challenges to be resolved in a clear, concise, courteous, nondiscriminatory and professional manner, and be able to provide clarification if necessary
- Must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance
- Actively participate in quarterly performance meetings; meet or exceed all performance metrics
- Follows company policies and procedures
- Perform other duties as required.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the company.